Support

Knowledge Base

Below is a listing of our current technical support articles, FAQs and bulletins.

Stray Magnetic Fields (pdf )

Threat of Accidental Magnetic Media Erasure

Recertified/Reconditioned/Recycled Tape (pdf )

Is It Worth The Risk?

LTO Ultrium Drive and Data Cartridge (pdf )

Question & Answer

LTO Ultrium Cartridge Tape Media (pdf )

Product Technology and Care & Handling Seminar - March 17, 2008

Data Transfer Rate (pdf )

Question & Answer

Tape Drive Data Compression (pdf )

Question & Answer

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Questions? Call our technical support department to speak to a product specialist.

1.800.263.5018 ext 2728

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